日常生活にみるストレスとしての対人葛藤の解決過程に関する研究(<特集>「ストレスの社会心理学」)

抄録

The present study aimed at: (1) clarifying the structure of conflict resolution strategies used in interpersonal conflict situations; (2) examining the relationship between the attribution and meta-attribution for conflict and the types of conflict resolution strategies; (3) investigating the relationship between the types of conflict resolution strategies and the outcomes of the conflict. Eighty-two male students living in university dormitories were asked to answer about conflicts they had experienced with other dormitory residents. The survey comprised three parts: a checklist of interpersonal conflicts, an interview on the subject's strategy to solve the conflict, a questionnair pertaining to the subject's cognition of the conflict and conflict outcome. The main results can be summarized as follows: (1) Conflict resolution strategies could be rated along two dimensions as restrained-unyielding, restrained-reconciliatory, promotive-unyielding and promotive-reconciliatory according to the subject's attribution and meta-attribution for conflict and their respective power. (2) The Conflict outcomes (resolution of the conflict, duration of the conflict, satisfaction with the outcome, attraction for the partner after the conflict) were determined by the types of conflict resolution strategies. The restrained-unyielding type and the restrained-reconciliatory type were less effective than the other two types, in that the subjects were likely to be dissatisfied with the conflict outcome. Moreover, the restrained-unyielding type was less likely to provide with a resolution to the conflict.