社会心理学研究
Online ISSN : 2189-1338
Print ISSN : 0916-1503
ISSN-L : 0916-1503
消費者の情報探索に及ぼす知覚されたリスクの影響
鈴木 万希枝
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ジャーナル フリー

1994 年 9 巻 3 号 p. 195-205

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This study investigated the effects of perceived risk on consumers' information-seeking prior to purchasing. Data were analyzed in two ways: (1) how perception of performance, financial, physical, social and psychological risk determined the degree of information-seeking toward each source; and (2) how perceived risk affected consumers' information-seeking pattern. The results revealed that four types of risk had differential effects, and that social risk was the strongest factor in determining the degree of information-seeking. We proposed the following classification scheme of information seekers. The "high information-seeking group" perceived high risk. The "low information-seeking group" perceived low risk. The "personal information-seeking group" and the "personal-plus-magagine group" had a moderate degree of risk perception. The information-seeking pattern of the last two groups differed depending on the consumers' images of information sources.

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© 1994 日本社会心理学会
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