高齢者及び依存性の高い成人の虐待を取り扱うソーシャルワーカーの職務満足度に関する一考察 : カリフォルニア州サンタクララ郡成人保護サービス機関に所属する虐待専門援助者の意識調査を通して

抄録

Social workers in Adult Protective Services are the front-line professionals charged with the primary responsibility in one of the most sensitive area of human services. After receiving an abuse report, APS workers frequently deal with difficult cases in a demanding environment. However, the issues of high stress and the subsequent burn-out among APS workers are often neglected according to a review of the literature. This article is a descriptive study of APS workers in Santa Clara County based on the survey utilizing quantitative and qualitative data to identify the level of social workers' job satisfaction. In this research, the main question is to gain knowledge of factors related to job satisfaction among APS social workers who are working with abused dependent adults and seniors. The study also describes the demographic characteristics of social workers who participated in this survey. Furthermore, the results of this study can be a useful framework for developing strategies and working conditions for social workers in Japan. Social workers in Japan should be take part in the center role to help abuse victims in preventing and providing services.