A Proposal of Organization Innovation Method Using E-Mail Log Analysis

Abstract

This report proposes a scientific method of organizational innovation and development. This method is based on information network analysis applied to e-mail log (e-mail communication archives) of an organization. The figure of the analysis result is different from the traditional organization chart, which is drawn by a manager, but he can know the current state of his organization more accurately. Also indicators by the result such as Betweenness, Degree Centrality, and so on, will be able to show the organization objectively, and it will be possible to operate differently than before. This method was used to a real company and its effectiveness was confirmed.