Corporate Communication Studies
Online ISSN : 2435-9882
Print ISSN : 1343-1390
PR DX
—Accelerate Corporate Transformation through Value Co-creation—
Yukihiko OHASHI
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JOURNAL OPEN ACCESS

2024 Volume 28 Pages 21-35

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Abstract

DX (digital transformation) is a change in business models aimed at creating value from the customer's perspective. In order for public relations to accelerate corporate DX, it is necessary to move away from company-oriented information dissemination in order to create value from the customer's perspective, and transform to a value co-creation type of public relations that is closer to stakeholders. Public relations strengthens relationships with stakeholders through employees and a variety of influencers, and leverages the advantages of digital technologies to effectively reach target audiences through rapid information dissemination, and to create stories from the customer's perspective.

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© 2024 Japan Society for Communication Studies
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