抄録
Human Beings are using language. Our mindsets or ways of thinking are expressed using
language. When someone who would like to understand mindsets or requirements of customers, the someone
may conduct interviews. The results of interviews are described as transcripts. In many cases, transcripts
of interviews are not summarized well. Therefore, the person who read the transcripts need to summarize,
and appropriate concepts and structures. In this research, we will compare techniques, GTA, M-GTA,
KJ Method and Text Mining, to understand the process of conceptualization.