主催: 横断型基幹科学技術研究団体連合
会議名: 第14回横幹連合コンファレンス
回次: 14
開催地: 東京大学工学部三号館(本郷キャンパス)
開催日: 2023/12/16 - 2023/12/17
Service is the process of co-creating value by integrating the resources of products, services, the provider organization, its employees, and customers. The Society of Serviceology was established in 2012 to promote research to improve co-created value and improve productivity in services, and has been working on the fusion of social science and engineering, collaboration between academia and industry, and international cooperation. This will provide a comprehensive introduction to topics of growing interest in the Society of Serviceology.