2009 年 39 巻 4 号 p. 445-451
Product Safety should be the mostly prioritized issue in product design and development in order to protect customers from injury or harming property. In order to provide customers with safe products, manufacturers must consider customer's behavior such as miss-use or extreme long-term usage of products. Thus, we should identify every possible risk which may be encountered and implement inherently safety design and risk communication as appropriate solutions. This paper reports the effectiveness of risk assessment during the initial product design stage by showing the "risk assessment system" supported by the past trouble knowledge database which has been implemented since 2005 in Panasonic Electric Works. As the example of product safety design applying "three step method" as risk evaluation, the lamp replacing process in the lighting products is demonstrated.