抄録
Our hospital which is for patients in the chronic stages of illness was in need of improving its quality. We participated in the Quality centered Management System For health care（QMS-H model） which is based on ISO9001, and in the Patient condition adaptive path system（PCAPS）, which serves as a visualization of medical technology. As a result, we concluded that improving the quality will visualize the procedures and following those procedures is important in avoiding accidents.
The QMS-H model is a method for following procedures. PCAPS is an actual manual for medical procedures. Therefore, we see that that there is value in introducing both QMS-H and PCAPS. Further, a lack of accidents leads to greater patient satisfaction and is one aspect of high quality care.
