抄録
Organizations certified in the fourth edition(ISO 9001:2008)need to complete the transition by September 2015. However, in small companies, the activities for applying to the fifth edition(ISO 9001:2015)are delayed.
The possible causes of this are the following items.
-They do not understand the requirements of ISO 9001.
-They do not understand the organization’s QMS structure.
-They do not know how to revise the quality manual.
-No personnel knows quality assurance.
In this paper, I will explain how to understand the requirements of ISO 9001, the relationship between policy management and the structure of ISO 9001, and how to create process-oriented quality manuals.