Deployment of life support service centers by a logistics provider

A private company initiative to create communities that enable safe lifestyle

Abstract

This report introduces the efforts of Yamato Transport Co., Ltd. as a case study of life support services provided by a logistics provider. The efforts offer several advantages including the ability to establish life support service centers alongside the widely covered courier centers, the opportunity to leverage the experience of drivers who are familiar with residents' living conditions due to their regional rounds in the logistics industry, and the potential to create a new platform for their valuable expertise. However, it remains uncertain how effectively the deployment of centers by logistics providers can cover residential areas and contribute to the creation of reassuring living environments for residents. Such studies are expected to contribute as essential foundational resources when discussing the effective and efficient formation of communities, especially in the context of improving residents' quality of life in an aging society.