Effect of Administrators Responses to Submission of Hospital Discharge Documents on their Deficiency Rate

Abstract

[Purpose] To investigate the efficacy of the provision of administrative procedures for dealing with hospital discharge documents. [Subjects] The subjects were 51~57 administrators in charge of hospitalization. [Method] The baseline was the period when the document deficiency rate was unchanged. Period A was the conditioning period, Period B was the reinforcement period, and repetition of the conditioning was the follow-up period. For statistical analysis, the document deficiency rates of each of the periods were investigated using the χ² test of independence. [Results] The document deficiency rates were 35.7% in the baseline period, 37.1% in Period A, 19.2% in Period B, and 11.9% in the follow-up period. The deficiency rate of Period B was found to be significantly different from those of the baseline and Period A. [Conclusion] The intervention to reduce document deficiencies after submission of hospital discharge documents was effective.