Serviceology
Online ISSN : 2423-916X
Print ISSN : 2188-5362
Report of SIG Activity
Systems Approach for Service Design (Tentative Study of Service Process Model)
Takashi TanizakiNobutada FujiiTakeshi Shimmura
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2014 Volume 1 Issue 2 Pages 50-51

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© 2017 Society for Serviceology
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