Support for artifacts in designing processes: How can cognitive psychology be recognized as important, what are we getting from this, and why is this so difficult to maintain?

Abstract

Making artefacts more friendly and usable is now becoming an important issue in many fields, where either cognitive psychology or cognitive science can contribute, and such contributions are being recognized as an international standard (ISO 13470 or ISO 9241-210). Even though research or methodologies/skills in psychology are useful in these areas, a standard career and employment in psychology for this purpose has not been established. In this paper, we introduce some examples of the contributions of psychology to design areas, and discuss the reasons for the lack of jobs/careers in this area for people who study psychology.