抄録
The purpose of this study is to clarify usefulness of design approach for local govern- ment officials and barriers to its implementation, based on a case of applying the design approach to policymaking process in a specific local government. The authors accompa- nied the policymaking activity in which the design approach was applied and analysed the results based on our observation of the process and post-completion interviews. Consequently, five usefulness were confirmed: “Increased spontaneity through fun”, “Acquisition of citizen perspective and understanding of feelings”, “Learning about policy themes and reflection on daily work”, “Feedback from various stakeholders” and “Gaining confidence and persuasiveness in policy making”. On the other hand, seven barriers to implementation were identified: “Lack of time, staff, and digital tools”, “Lack of staff design experience and skills”, “Administrative organization structure”, “Environment less challenging”, “Thinking style that gets to the right answer quickly”, “Difficulty in explaining the design process within a government office” and “Problems of external facilitators”. While there might be utility in applying the design approach, barriers to implementation and the current policy-making process might make it difficult to apply the design approach, especially in local governments with small populations.
https://ror.org/04qdzzb42 
