総合観光研究
Online ISSN : 2436-1011
Print ISSN : 1348-8376
ホテル業における外部資源の活用に関する研究-アウトソーシングの活用事例を中心として-
村瀬 慶紀
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ジャーナル オープンアクセス

2006 年 05 巻 p. 69-76

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This research aims at true meaning of practical use of outsourcing in Hotel Industry. In Japan, it has been realized as dispatch and a contract about outsourcing. In the United States, outsourcing is regarded as the strategic concept. A strategic concept is entrusting all from a setup of business to management outside. Therefore, Japan has regarded outsourcing as a negative concept. The first purpose of this research is to clarify strategy nature of outsourcing. The purpose of second has described the strategy nature of outsourcing of hotel industry to an example. In the United States, it is not a dispatch working staff but employment system direct as an ”operating agreement” about concierge. Hotel industry emphasized that outsourcing might be utilized strategically besides this example. As for hotel industry of Japan, as for the conclusion, the degree of satisfaction of outsourcing and the correlation matrix of the cost cutter were accepted.
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© 2006 総合観光学会
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