Transition Management Examples in the Outsourcing Business

Abstract

Outsourcing Business belongs to a peculiar case in the definition of Project, because there is no fixed output pattern. There are only Services which is formless output pattern. Scope of Outsourcing is depends on the contents of Outsourcing contract. However all of scope of Services is not included in the contract. This paper discusses what is required in the Outsourcing Transition Management to start normal Outsourcing Business based on the experience of this project.