[in Japanese]

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Project management is one of the biggest factors to conclude the PROJECTS successfully. And especially the Quality and Risk management is the key factor for the successful project management. Without any changes or risk, it is obvious that the project will end as it was planned (schedule and cost). However, it is also obvious that it will not always go smoothly like that. The evaluations of the project depend on how the project and its quality and risk were managed. Making use of my past experiences on the projects, which were rated highly in the point of schedule management, risk management, and quality management, I will report how I manage the project itself.

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This paper explains how decision-making unconsciously influenced by psychological factors can lead to wrong judgments or decisions with illogical thoughts. In a project, decision-making is made not only by a project manager, but also by each team leader engaged in solving problems in a review session or task team. Furthermore, as the project scale expands, the decision-making authority is delegated to team leaders and they are required to make their own decisions. Considering these circumstances, I would like to propose the efficient and accurate process of decision-making based on my experience.

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This report, titled "Transformation Project Management", is for advanced project management in business transformation environment. While business environmental changes require companies to initiate transformation projects, most face difficulties carrying them out. In transformation projects, there are five characteristics; multiple, flexible, mental-care, global, and large scale, in addition to those in basic management domain, to have successful project management. The basic concepts discussed here help contributing to corporate management, motivating people, and instituting self-growth mechanism. Overall, they lead to the new PM architecture incorporating emerging PM issues. The author's background as a PM and a consultant makes this report both strategic and practical, and easy for readers to draw bird's eyes view.

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In this paper I show how we can transform our current project team into a High Performance Team (HPT) model that develops, throughout the Project Life-Cycle, Skills, Accountability, and Commitment, based on a Troika-Style Empowerment Process. Here I propose to rescue our current project team by deploying a Strategic Team Building (STB) method that will enhance team-member performance by upgrading their Problem Prevention and Solving Techniques and their interpersonal skills. By setting up a Task Force, we can identify potential risks and analyze project-specific problems; by evaluating the results of the Myers-Briggis Type Indicator (MBTI), we can either modify the roles of current team members or, if necessary, bring in new members.

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In this paper, I would like to introduce a case of Business Application System Development Project. This system, for the first time in our country, supports new market access business, enabled by the bill passing the Diet. This project was enforced to reexamine it's scope thrice by the suspension of the bill, and was required to change a great deal of it's application requirements. Our customer required us to complete the project within a limited period and cost, so we especially took pains in controlling the scope reexamination. I would like to evaluate the outcome of the unprecedented project management, including resource allocation and shift, phased approach, and requirements change control.

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In the project to develop information system, there are conventionally many cases that full-scale promotion is carried out from a point in time that an order from a customer has been accepted; accordingly, careful preparations at the plan phase that PMBOK advocated have been neglected. In this paper I try to emphasize importance of an upper-class phase, and describe the real main work items that we should define and execute as a team mainly in the planning phase as being introduced by the sacred book.

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In the original T-type matrix, the development processes needed to be written twice, causing the chart to be wide, and difficult to make when using a spread sheet type software. But by making review a must after system designing and programming, T-type Matrix can be folded into half, thus making the chart half the size of that of the original. Not only this, but also by aligning the development processes from left to right, it has made it easier to enter and to acknowledge the number of mistakes made during the development process. By using T-type matrix, evaluation metrics for five projects have been calculated. Unnoticed Percentage/Technical Evaluation Percentage/Prevention Percentage was, between 6.3% and 23.2% / between 94.1% and 82.8% / between 65.6% and 52.0%. Since there is not enough evaluated counts to tell whether these metrics are appropriate, an examination is not being made

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A project manager has responsibility of successful project termination under pre-defined Time/Cost/Products. What is successful project? Customer satisfaction is one of the most valuable conditions for successful project. It is derived from various activities in the project. In this document, I will state about project planning, human resource management, and communication management to get customer satisfaction from the human point of view. I will review about role of project manager and state some methods for achievement of the role in detail.

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Quality Management is one of the important area for Project Management. ISO9000 is a global standard for Quality Management System, and is used worldwide. This paper describes how ISO9000 can be applied to Project Management, and how it is useful for the improvement of the quality of project. The paper include the following topics. (1) Basic concept for applying ISO9000 to project, (2) Relationship between ISO9000 "Quality Management System-Requirements" and Project Management, (3)Remarks for applying ISO9000 to Project Management. The paper is based on the actual experience on the Custom Software Development Project usually called System Integration Project.

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[in Japanese]

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In current method of progress management, We tend to underestimate the importance of evaluating volume of workload for individual tasks. Consequently it is often difficult even impossible to grasp progress situation and to appropriate measures when we are behind schedule. In order to tackle this problem, we designed a new progress reporting method. But new reporting format requires a lot of entry items and there arose a concern that users have difficulties making entries for so many items. the key to sustainable and effective implementation of the new reporting method is promoting awareness of the user on one hand and simplification of data entries on the other hand. As for promotion of user awareness, we emphasized that the Progress Report should be produced by each line members to effectively control their own tasks instead of making it for the sake of their manager. And we also emphasized the usefulness of accumulated data for planning of future projects. As for simplification, we added automatic operation to the Progress Report utilizing functions of spread sheets for the smoothly shift to the new format. As a result the new progress reporting method has established itself as a standard tool and each member has come to recognize the Progress Control not as burdensome task but as a useful skill in itself.

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The New Energy and Industrial Technology Development Organization (NEDO) is a semi-governmental organization under the Ministry of Economy, Trade and Industry (METI). NEDO's mission is to carry out development of new energy and energy conservation technology, industrial technology and other technologies. It is important that technology development evaluations are carefully conducted, based on the original purpose for development, in order to effectively and efficiently carry out technology development. To date, the technology development conducted by NEDO has been evaluated by METI. However, after a transition period, this procedure will change to allow NEDO to carry out evaluations concerning its technology development projects. Future issues will be addressed, and an outline and system for conducting evaluations by NEDO will be established.

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The purpose of this study is to improve the understanding of effect of "Communication Service" like e-mail, chat, BBS to our daily life. In this paper, a case which communication services help current communication is explained. And characteristics of the communication are considered.

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This paper deals with the introduction method of project management for companies. Many Japanese companies are employed the QC based management to be an excellent company. On the other hand, the paradigm shift of the manufacturing way from the mass production to the multi production require introduce the project management to the companies as the new management way of the production and management. But the most smaller business companies not allowed to introduce the project management as the new management method since they don't have enough motivation, human resources and/or fund for the change of basically management way even they know the project management will be required to success their business. In this paper, to provide a short-cut method and motivation for introduction of project management, the homogeneous under standing between the QC/TQC/TQM and the project management is presented by the results of the interview for the PM excellent companies.

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Recent projects are attempted to manage and control corporate resources within the severe constraints of time, cost and quality performance. Those constraints are basically issued by the argument with client, corporate enterprise, disciplines, vendors and so on. Since they have competitive relations to the project, some strategic approaches are required to obtain the competitive advantage in the execution of a project. In this paper, a structure of building the strategies needed for project execution is considered and a method to evaluate and select the alternative strategies is proposed as the formation of strategic framework.

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Information system business is rapidly shifting from hardware sales dependent to solution type business to satisfy customers' demand. To clarify customers' system requirement in earlier phase, importance of engineering stage is increasing rather than production stage. MITSUBISHI electric Information Systems Engineering Center has transferred its project management method to modern project management, especially focused on contract phase and clarification of customer requirements, to innovate quality assurance process in information systems development.

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In the "e-business era", IS organizations must establish a new mission and transform themselves to cope with new business environment. In this essay, the Skill Development Framework is proposed to identify those new skill requirements an IS organization must satisfy to fulfill its newly defined mission. This Framework recommends the top-down approach where respective skill requirements are derived from the clearly established IS mission. This framework also demonstrates that IS personnel must collectively develop a wide variety of business skills well beyond traditional IT realm, including those required in management. Career path model to support implementation of this framework and guidelines for skill evaluation and certification are also discussed. Finally, transformation action plan is described with emphasis on principles that ensure its success.

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The requirement of shortening of the development period to the software project increases with the upgrade and the complication of the function year by year. But many software projects have difficulty in securing a delivery for planned. The author attempted the extraction of the condition which influenced for the development period through the hearing to the manager involved in the comparison analysis of projects with long development period and short projects. In this paper, it reports on some factors which should be noted to improve the software development speed.

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Bad Software Development Process produces the poor quality product that makes problems on the running system. Both good project development process and project management gives out the excellent products to the market. The causes of software program defects products are derived from the process, organization, human factors, etc. The cause analysis of defects is very useful for improving the software development process. This paper introduces the GQM paradigm methodology presented by Basili in 1992 for the software development.

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Quite a long time has passed since Function Point Method (FPM) first drew attention as a project estimation technique. And it has established its evaluation partly. However, it is yet far from being adopted commonly in the actual projects in Japan. What is preventing FPM from diffusing as a 'method'? How can we promote its wide use in the field? At first, I will show the advantages of FPM through comparison with the conventional estimation method based on program steps. Then, I will make its characteristics and current problems clear by practically counting Function Points. Lastly, I will consider what we should do for development and diffusion of estimation method.

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In this paper, a approach is proposed to clarify theoretical grounds that Software Process Improvement (SPI) activities solves IT project problem. Therefore, the failure mechanism and the improvement mechanism of the IT project were modeled. A certain system integrator's 17 actual IT projects were investigated based on the model, and the project data was collected and analyzed. As a result, four IT project failure patterns and ten hazardous were clarified.

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On the outsourcing business, especially including AD/M (Application Development & Maintenance) service in its scope, it's indispensable to evaluate the service size, before contract is made. One of the ways to measure the application sizes is Function Point. (FP) Here I pointed out how to count FP effectively within very short term, concerning below. 1. How to assume workloads for FP counting. 2. Pre-requisites on customers' AD/M environment 3. To apply a conventional way for FP counting

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The selection of unit-test-case is very important process in software development. This process requires the largest human resources and is highly expected to improve its productivity. There are mainly 3 types of unit-test-case selecting methods, called "C0", "C1", and "C2". This paper describes the efficiency of C1-unit-test-case. I'd like to study C1-unit-test-case method and compare its productivity improvement with that of C2, using branch patterns adopted in Structured Design.

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It is featured in this paper about the re-composition of the branch-business-units of the joint-venture company (outsourcing-service offer company) established by the outsourcing business. The organization of this company was the division system organization of the non-concentration in the beginning. At present, this organization is composed again, and it is being reformed in the organization that it turns the efficient, effective and integrated organization. It is stated about the one way of approaching it to turn to this integrated organization.

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Outsourcing Business belongs to a peculiar case in the definition of Project, because there is no fixed output pattern. There are only Services which is formless output pattern. Scope of Outsourcing is depends on the contents of Outsourcing contract. However all of scope of Services is not included in the contract. This paper discusses what is required in the Outsourcing Transition Management to start normal Outsourcing Business based on the experience of this project.

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We have three major phases in the process of IBM Outsourcing Services. The first phase is for an investigation and design of a project. the second phase is for transition to IBM operation, and the last is a delivery phase where IBM has all the responsibilities defined in the contract. This report describes the role of PM in the transition phase based on my experiences of the project that required both system migrations and moving machines from the customer site to IBM Outsourcing Service Center.

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As a Project Management in executing a project, it consists of four main parts "Progress Control", "Problem Control", "Change Control" and "Risk Management". I made the presentation of the basic concepts and methodology by using PMIS (Project Management Information System) named CPMT (Consolidated Project Management Tools) created by me about Project Management as "Effective Project Management Methodologies by using Group ware in IT Projects" at SPM2000 Spring Conference. And as the succeeding of it I made the presentation titled "Effective Project Management about Problem Control in IT Projects" at SPM2000 Fall Conference. And much more about Project Management at SPM2001 Spring Conference, I'll talk about "Change Control" titled "Effective Project Management about Change Control in IT Projects". I hope and it's my pleasure if it could be helpful for new project managers in IT Projects all over the world.

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A framework of project management knowledge is built of interdisciplinary key concept and pragmatic terminology. Knowledge integration in the framework is an intellectual stock intending to achieve harmony among nature, society and human activity. It is however relatively concentrated to discipline and/or empirical intellects and in fact, effectiveness in usage is more emphasized rather than rationality explicated from scientific contributions. This paper challenge to envisage basic terminology, concept and logic specifically to discipline, context, framework, goal setting, breakdown and process based on common interpretation that project management is a creative team activity for mission achievement.

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Publishing a book is also a type of project. In this paper taking the processes of two books' generation which have been published recently we will show that they can be considered as applications of a specificationological scheme and we will bring out the meanings of specificationology which is independent of either knowledge of project management or knowledge of each problem area through the comparison between the two examples. And we will show it can be a very effective tool while this scheme is quite general, and consider the meaning of some "simple" question to the achievement of a project in the modern society. We also have a look at the future value-chain society after considering the roles of three persons who appeared in the examples.

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A schedule delay in a project brings about the worst effect on the projekt cost. Although various means have been taken for the dealing with the delays, the reason why it arises was not theoretically confirmed. In this work, the authors propose a new method for eliminating the schedule delay based on the mechanism in which the delay occurs during the project.

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Micro-IT[1] business becomes more complex in those activities of developing and manufacturing. The author is responsible for managing development and manufacturing of embedded system as a PDT leader in IBM. Ambiguous handlings of people assignment, job descriptions, scopes or process make wrong effects for every project. Contracts, which need both offering and approving, are effective method to avoid the ambiguousness. This paper describes the importance of contract management, which is showing a tendency to be ambiguous, from case study of author's projects.

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Many projects based on Application Packages have already been carried out, emphasizing the merits of using them, but it seems less attention paid to the problems that may occur when applying those packages. For example, add-on developments or revisions to the original program may be necessary in order to meet individual application requirements. Additionally, specific problems owing to the adoption of the Application Packages may of course occur. In this paper, I would like to study the way of maximizing the merits of Application Packages, through my experience of facing and solving such problems.

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Hollowing out of industries in the region are called one reason of the stagnation of the Japanese economy. As a countermeasure to this hollowing, it is supposed that the creation of the new industry in the region is effective. As a method of the new industry creation, it is considered that the region consortium research and development project usefulness. This project is carried out by the industry-university-government cooperation. However, this project has problems such as research plan, deferent of culture and participating object or management solution. Then, the present problems of the region consortium project are examined, and the introduction of the project technique is proposed as the remedy.

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The research and development performance of a new industrial product is effected by the marketing activity. The conventional project management methodology of research and development on a new industrial product has been resulted the mismatching that the product could not be fully applied for market need by the marketing activity. According to actual experience of the research and development on Pipeless plant which has both common technology and adopted technology, we propose a methodology of project management on the industrial products research and development project management, which includes marketing activity.

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This paper studies on what kind of problematical points affect on quality of products ,i.e. information systems when the DOA (Data Oriented Approach to information systems development ) is applied to grade up the quality of products in a project for information system development. An educational project for information systems development was carried out for this study. This paper reports the results since several points were summarized at the stage of data analysis and the implementation stage using "Access" which is a database software provided by Microsoft Inc.

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There are research fields "Scheduling theory", "Reader ship and organization theory", "Quality control" and so on in a study on project success factors. Many of studies on "culture" and "expected project managers" (hereinafter called PMr) among them are described qualitatively and few of studies evaluate them quantitatively. Many of them seem simply to treat the results of the questionnaires graphically. An objective evaluation based on an engineering approach seems to indispensable in order to advance them more in detail. Thus, this paper focuses on "culture" and "PMr" using ISM and AHP which are regarded as one of tools for an engineering approach.

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[in Japanese]

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[in Japanese]

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The object of this paper is to investigate the project environment evaluation system. The project environment is defined as the resources combination of project such as human, facilities, time, cost and others. The environment evaluation results can be shown as the network diagram of project.

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A project of data analysis which is the core technology of DOA (Data Oriented Approach) education was planned and carried out in the previous studies so that students who have no practical experience in any information system development may understand the essence of DOA. The second project of a data analysis was carded out using the CAI (Computer Assisted Instruction) system which was developed, aiming at making them understand the essence of DOA further. This study reports the results obtained.

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In recent years, various companies have entered into e-business market to obtain huge market profits and to achieve competitive advantage. Most of them, however, have neither earned expected cash flow nor achieved competitive advantage by developing and using Electronic Commerce sites. Also they have not acknowledged success factors of e-business clearly. This paper clarified what are success factors of e-business to provide reasonable assurance for e-business development in which enterprises could distinguish sales of "real products". As a result, it aims to construct supporting framework for effective project selection of e-business development by making clear supportable success factors by means of information technology^<[1]>

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While projects are performed with various challenging troubles, project managers acquire knowledge required for solving such troubles. During this process, project managers may form a structure for problem-awareness. In this study, success criteria or impaired factors for IT projects were structurally modeled as a problem-cognition structure of project managers by means of ISM method. Further, a common problem-cognition structure may be confirmed after evaluating ISM structures generated by twenty one IT-project managers.

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