Study on the Strategic Project Communication Management with Stakeholder Satisfaction

Abstract

This research aims to clarify the communications structure to consider the stakeholder satisfaction and to show the importance of it acquisition, to establish the smooth communication between stakeholders that are factors to lead the software development project to the success. Various stakeholders were layered based on the method of participation in the project to clarify the feature and the demand by clarifying each satisfaction acquisition structure. Next, the concept of a strategic system was applied to the communications management to propose the strategic communications structure. In addition, based on this the countermeasure was settled on to the demand change of the stakeholder.