To Increase Project Member’s Motivation Using the Partner Satisfaction Survey

Abstract

We developed the framework to survey the morale of knowledge workers in IT industry in order to increase project members’ working satisfaction. We call that “the partner satisfaction survey frame.” In this report, we report the case which one of IT solution providers introduces this partner satisfaction survey, and the knowledge and outcome from this survey. And we report another case that they introduce the partner satisfaction survey frame in their project management.