Abstract
There are two major approaches for software process improvement. One for model based approach, such as CMMI model and the other organizational issue oriented. When dealing with organizational issue approach, problem itself is discussed and effective however, as is often the case, the real problem is not easy to specify. This time, effective method was introduced based on the past experience in addition to the various type of problem solving technique. As a result of adaptation, transformation of knowledge creating theory was underlying on the effective problem extraction.