Abstract
This study aimed to determine what factors determined the continued use of the video system provided by Japan Institute of Sports Sciences (JISS). A qualitative analysis approach including semi-structured, in-depth and open-ended interviews and interviews with coaches and staff and athletes who have used or are currently using the system was used to understand the user experiences. Eleven distinct categories were used to classified the experiences as core categories: Infrastructure, Resource, Motivation, Triggers for Introduction, Social Change, Proactive Approach to Promotion, Organizational Barriers Hindering Adoption, Usability, Progress of the Situation, Stagnation of the Situation, and Comprehensive Support. Subsequently, all core categories were linked and modeled, centered around the introduction and initiation of video system usage. The model identified through surveys of users who continued or did not continue using showed that adoption was driven by various factors, influenced by internal and external support and inhibiting factors within their personal and organizational environments. The model also indicated that after the introduction of the video system, usability evaluation, coupled with experiences of progress or stagnation, can lead to decisions regarding continued or discontinued use of it. The findings obtained in this study are expected to help improve the effectiveness and quality of support using video systems in high-performance sports.
