2020 Volume 8 Issue 3 Pages 81-95
Personal information needs to be carefully managed and handled in an organization. Rules in an organization and laws for protecting personal information have been developed. In addition, many organizations provide employees with education and training on personal information protection. A focus on such protection is increasing in organizations. However, incidents such as information leakage and loss are still occurring. Therefore, our aim was to develop a personal information protection behavior model of employees working in an organization. We conducted a questionnaire survey on 600 employees. This questionnaire was analyzed using exploratory factor analysis, confirmatory factor analysis and covariance structure analysis. As a result, we developed a personal information protection behavior model in which knowledge affects attitudes, attitudes influence skills, and leads to personal information protection behavior. On the basis of this result, we propose how to promote personal information protection for employees.
