企業内の世代間交流が高齢就業者の満足度に与える影響

―若年世代と共有する職場環境や雰囲気の重要性―

抄録

The purpose of this research is to explore factors that increase the satisfaction of elderly workers. Previous literatures only focus on the effect of skill succession concerning the interaction between elderly workers and young workers, but in this research, the author made a hypothesis that the frequency of communication with young workers affects the working satisfaction level of elderly workers.

The research is made by ordinarily least squares models. The dependent variable is the working satisfaction level of elderly workers, obtained by the web-survey conducted by the JFCRI.

As a result of the estimation (1), it turned out that the working satisfaction levels of elderly workers are influenced by abstract factors such as workplace environment / atmosphere rather than conditions such as salary, position, and workload.

In order to measure whether workplace environment / atmosphere is good or bad, the author focused on intergenerational information exchange in company. In the estimation (2), the explanatory variables are the frequency of conversation. As a result, it turned out that the elderly workers who talked with young people almost every day got high satisfaction. Intergenerational information exchange is an effective way to motivate elderly workers in company.