個人達成と協力の両立

報酬認知とプレッシャーが目標外職務の遂行に与える影響

抄録

The present study investigated the effects of two types of cognition of objective tasks (i.e., reward expectation and performance pressure) on employee accomplishment of extra-objective tasks (e.g., organizational citizenship behavior) under management by objectives. Based on regulatory focus theory (Higgins, 1997), we hypothesized that reward expectation for objective tasks would increase accomplishment of extra-objective tasks, whereas performance pressure for objective tasks would decrease it. A take-home questionnaire was administered to 112 Japanese employees. The results of structural equation modeling confirmed our hypotheses. Reward expectations for objective tasks increased subjective levels of accomplishment of extra-objective tasks, whereas performance pressure for objective tasks decreased the ratio of time spent on extra-objective tasks to total work hours. Furthermore, the former relationship was mediated by the enjoyment of performing extra-objective tasks, whereas the latter was mediated by the perceptions of resource pressure by performing objective tasks.