What are the Features of Good Discussions for Shortening Bug Fixing Time?

Abstract

Resource limitations require that bugs be resolved efficiently. The bug modification process uses bug reports, which are generated from service user reports. Developers read these reports and fix bugs. Developers discuss bugs by posting comments directly in bug reports. Although several studies have investigated the initial report in bug reports, few have researched the comments. Our research focuses on bug reports. Currently, everyone is free to comment, but the bug fixing time may be affected by how to comment. Herein we investigate the topic of comments in bug reports. Mixed topics do not affect the bug fixing time. However, the bug fixing time tends to be shorter when the discussion length of the phenomenon is short.