Conceptual Knowledge Enhanced Model for Multi-Intent Detection and Slot Filling

Abstract

In Natural Language Understanding, intent detection and slot filling have been widely used to understand user queries. However, current methods tend to rely on single words and sentences to understand complex semantic concepts, and can only consider local information within the sentence. Therefore, they usually cannot capture long-distance dependencies well and are prone to problems where complex intentions in sentences are difficult to recognize. In order to solve the problem of long-distance dependency of the model, this paper uses ConceptNet as an external knowledge source and introduces its extensive semantic information into the multi-intent detection and slot filling model. Specifically, for a certain sentence, based on confidence scores and semantic relationships, the most relevant conceptual knowledge is selected to equip the sentence, and a concept context map with rich information is constructed. Then, the multi-head graph attention mechanism is used to strengthen context correlation and improve the semantic understanding ability of the model. The experimental results indicate that the model has significantly improved performance compared to other models on the MixATIS and MixSNIPS multi-intent datasets.