日本語の「謝罪表現」については，これまでに様々な研究がなされてきた．本研究では，伊偉芳（2009）「ホスピタリティ産業における謝罪表現―テレビドラマ「ホテリアー」をめぐって―」（『観光学論集』第４巻･長崎国際大学国際観光学会）を踏まえつつ，謝罪表現の使用対象をさらに広げて考察を深めることとする．具体的には，1990 年から2014 年までに日本のテレビ放送で放映された8 本のドラマを対象に謝罪表現を収集し，そこに見られる表現を3 つの類型に分けて捉えることによって，それぞれの表現の使用の目的と相手，場面を捉えながら分析を試みるものである．

　筆者は日本語を学び，日本に生活しているベトナム人の立場から，自分自身の知識，経験を生かし，複雑な日本語の謝罪表現の分析を試みたいと考えている．

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The purpose of this study is to clarify the situations in which the Japanese word “sumimasen” is used and to help foreigners understand this word. From the example sentences in the corpus, I analyzed these situations and I could identify nine different cases: “a situation in which the speaker negatively influences the listener”, “a situation in which the speaker is not able to perform the expected action”, “a situation in which the speaker's behavior can be detrimental to the listener”, “a situation that is undesirable for the listener”, “a situation in which the speaker forces the listener to perform an action”, “a situation in which the speaker greets the listener formally and politely”, “a situation in which the speaker draws the listener's attention as a call to action”, “a situation in which the speaker greets the listener formally and politely”, and “a situation in which the speaker searches for words as fillers in conversations”. Thus, there is a wide range of situations in which the Japanese word “sumimasen” is used in everyday communication.

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