In this paper, a questionnaire survey and field surveys for universities in Japan were conducted. The results are as follows:
1) Universities with large numbers of students tend to be national, have multiple departments, and have departments for students with disabilities (DSD).
2) DSD’s support process for each student with disabilities varies depending on the number of students at the university.
3) Providing the space, time, and budget to ensure accessibility is a major challenge when responding to each request for the environmental improvements. Promoting foundational accessibility and closer cooperation with the other departments will improve this situation.
