According to the enforcement of the Discrimination Prohibition Act in 2016 and the amendments to the Barrier-Free Act between 2018 and 2020 in stages, the improvement of physical accessibility in cities and the promotion of social participation of people with disabilities have been expected in Japan. However, children with disabilities and their parents still often face social obstacles and the details are not clear. Therefore, this paper reveals the features of physical/attitudinal obstacles in cities and proposes methods of accessibility improvement through the analysis of a questionnaire to all the parents of three special schools in the municipality of X.