抄録
Information needs and use have always been the main theme of library and information science. The first chapter reports on an intensive survey of medical library users in Oxford training hospitals and the University science department based on recent user studies. In this survey, six survey techniques are used. Three distinct user types are identified and a rich picture based on the survey results are described.
The second chapter explains the soft system methodology developed by checkland and introduces the systems study which links the survey to library management decision-making.
Finally, the significance of linking the results of the survey to the practical problems of library management is discussed. The conclusions for library management and implications for library and information research are presented.
