2022 年 14 巻 p. 1146-1157
Public transportation plays an important role in the development of a country. Due to numerous reasons, commuters tend to shift from public transport to private transport modes causing an increase in traffic congestion, accidents, and many other environmental problems. Therefore, it’s vital to examine the factors that effect on satisfaction of the bus passengers and come up with appropriate solutions. This study investigates the service intensity in the existing bus transport system in Kandy District, Sri Lanka by developing an index which covers capacity, frequency, and route coverage. 20 main Traffic Analysis Zones (TAZs) are identified according to the District Secretarial (DS) divisions and the index values are calculated and compared with the population density of the respective TAZs. Finally, it suggests appropriate recommendations for the relevant areas based on the results which can be used to improve service quality and intensity of the bus transport system.
