論文
サービス工学を検討する
2006 年 2 巻 1 号 p. 71-72
詳細
2006 年 2 巻 1 号 p. 71-72
This paper describes the definition, characteristics and method of Service Engineering. The point of Service Engineering is to change experience into service and make system design based on Design Ergonomics. The new job of Service Engineering expert is to extract requirements of products and make structured concept.
