ヒューマンインタフェース学会論文誌
Online ISSN : 2186-8271
Print ISSN : 1344-7262
ISSN-L : 1344-7262
特集論文「ユーザーインタフェース/ユーザーエクスペリエンスのデザイン」
企業へのUXデザイン導入支援活動と課題に基づくパターン・ランゲージ
寺村 信介安藤 昌也大塚 愛子翁長 綾桂木 紫帆下郷 雅子
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2019 年 21 巻 4 号 p. 335-348

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The authors have been trying to introduce and penetrate UX design into RICOH Company by design support approach since February 2017. Through this activity, there have been many findings which would be so useful in many similar cases. For further investigation, we have interviewed 5 persons who received our support to analyze the problems frequently seen under some specific circumstances, as well as the causes and the solutions of the problems. We extracted 9 patterns and organized them by the Pattern Language method. We applied these patterns to the projects supported in 2018 and verified the usefulness of the patterns.

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