Abstract
The previous paper presented at the spring conference in 2018 explained that there are two types of extension for project & program management (P2M). Following the previous presentation this paper describes the relationship between PMBOK and P2M and requirements for managing agile development and social system development. An agile development project uses three models to which a human-centric design approach is adopted. A scheme model is used to set the overall target. It seeks to increase the value for users through trialand-error interactions between a system model and a service model. In a social system development project, stakeholders agree on a scenario using a scheme model, and the scenario is modified as necessary as the project advances. In both types of project, it is important to adopt a human-centric design approach and to maintain the motivation of project participants with different perceptions of what constitutes ‘value.’ Impacts of IoT and artificial intelligence (AI) on management work are also discussed.