In Japan, university students need to enhance their quality of learning. Particularly, it is necessary for university students to acquire “Academic Study Skills. ” The skills are a vital foundation for enhancing their quality of learning at university. These may include areas such as academic writing, critical thinking, learning study strategies, organizing their tasks, developing time management, exploring their learning styles, etc. In order to acquire the skills, university students must have an awareness of acquiring a proactive learning behavior. On the other hand, teachers should provide an opportunity to reflect and improve their learning behavior. That is to say, university students must shift from a passive learning behavior to a proactive learning behavior. In this paper, we give university students the opportunity to reflect and improve their learning behavior. One goal is to help them become aware of understanding the importance of academic study skills. We therefore focus on “the students' learning behavior,” and we visualize it as a queuing model. We express the queuing model as the VCHS (Various Customers, Heterogeneous Servers) queuing model with smarter servers. We then present the knowledge and graphs which were obtained by the performance evaluation of the model to the university students.