プロボノ活動におけるビジネス - ソーシャル越境経験がジョブ・クラフティングに及ぼす影響

―組織アイデンティティとワークアイデンティティによる仲介効果―

抄録

Research on job crafting has been growing over the past several years. However, few studies have addressed the psychological process through which the business-to-society boundary crossings affects job crafting in the non-work domain. The current study examined the influences of boundary crossings of business to society on work and organizational identity and job crafting. Data from 124 pro bono services workers were used to test the assumption that boundary crossing causes changes in work and organizational identity, which in turn causes change in job crafting. The SEM technique was used for testing the hypothesis. As a result, we found no significant direct effect from the initial variable to the dependent variable (job crafting). The results instead indicated that the effects of boundary crossing on job crafting was fully mediated by work and organizational identity. This suggests that the boundary crossing experiences tend to lead to the construction or reconstruction of work-related self-concept and a perception of who we are as an organization; and it is the cross-boundary lens that help people to proactively redesign their jobs.