抄録
This study examines the mediating effect of Leader-Member Exchange (LMX) in dealing with disliked supervisors in one of the Japanese manufacturing plants. Amid the social issue of workplace bullying, it explores how the disliked behaviors and characteristics of supervisors affect subordinates' conflict management and how LMX mediates this relationship. As a result, the mediating effect of LMX was confirmed.
Arrogant supervisors, akin to workplace bullying, promote submissive responses while suppressing harmonious and assertive responses. On the other hand, a disliked but competent boss encourages harmonious, positive, and submissive responses, while disagreements with a disliked or weak boss lead to unresolved conflict and neglect.
