日本国際観光学会論文集
Online ISSN : 2433-2976
論文
価値共創による現地情報サービスの構築
塙 泉
著者情報
ジャーナル オープンアクセス

2016 年 23 巻 p. 117-124

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The aim of this study is to identify and suggest a structured local information service by a value co-creation perspective. It is because there are many kinds of local information service such as a guidebook, a map, a sign, an information center, SNS and so on; however, it is not likely to effect on creating tourism experience which is the most important factor to make tourists' satisfaction and a memorable tourism experience. Due to the concept of Service Dominant Logic, it is possible to understand logic of a local information service. At the same time, it is recognized that a value co-creation between a destination and a tourist is a key to make a better local information service. Therefore, applying the value co-creation to local information service may have possibly to enhance tourists' memorable experience and satisfaction.
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© 2016 日本国際観光学会
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