産業・組織心理学研究
Online ISSN : 2434-5385
Print ISSN : 0917-0391
職場における管理職の援助要請過程の検討 ―役割ストレスに着目した質的分析―
堀田 剛鈴木 拓朗
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ジャーナル フリー

2025 年 39 巻 1 号 p. 31-46

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In workplace mental health interventions, managers play important roles as helpers of their subordinates and are expected to improve their knowledge, attitudes, and behaviors toward mental health and to increase their employees' help-seeking behavior. On the other hand, it is difficult for managers to focus on their own problems as both help recipients and help seekers. This study focuses on role stress, one of the major problems managers face, and on help-seeking behaviors at work to cope with it. Semistructured interviews were conducted and analyzed using Trajectory Equifinality Modeling to identify psychosocial factors that influence managers' help-seeking behavior at work. The results showed that the internalized normative consciousness of what a manager should be can sometimes inhibit the request for assistance as a social direction, which was a factor specific to managers. In addition, the supporting interventions that facilitate managers' help-seeking at each stage are discussed.
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