Abstract
The purpose of this study is to clarify impacts of verbal interaction in actual Synchronous/Face-to-Face GSS sessions, so the sessions were observed and data were gathered using questionnaires from participants. Then, the relationship between meeting satisfaction, group cohesion and verbal interaction was analyzed. As results, verbal interaction tends to enhance meeting satisfaction and group cohesion more than contribution using GSS. Therefore, we may say verbal interactions in Synchronous/Face-to-Face GSS sessions plays an important role and these characteristics are one of the advantages of the GSS.
