Study of management method for SaaS business

Abstract

With the development of Cloud computing, the market for SaaS(Software as a Service) has been increasing. The operation process is important to provide the business application software by SaaS. The management process of SI (system integration) can be used to manage SaaS. However, the management processes of SI is not enough and not effective management for SaaS. The purpose of this research is to clarify standard business processes in consideration of a characteristic of SaaS business.