Analysis on Trends and Disincentives of Data Utilization in Businesses

Using Data from a Questionnaire Survey Covering Japanese Companies

Abstract

The aim of this study is to reveal the trends and disincentives of data utilization in enterprises. In the society where digitalization progresses more and more, utilizing Artificial Intelligence(AI), IoT(Internet of Things)and Robotics will become even more important.
As various IT solutions are beginning to spread through manufacturing and service industries, the digitization of business processes is accelerated.
However, due to several factors to interfere their activities, especially small-to-medium-sized enterprises can be caught in “Trough of Disillusionment". To test this hypothesis, I first performed questionnaire surveys in 2015, 2016 and 2018, proving the trend of digitalization like data utilization by enterprises.
Second, I executed attitude surveys of their outcomes.