科学館における「対話」の構築

相互行為分析から見た「知ってる？」の使用

抄録

This paper focuses on the practice of using the question, ‘Do you know X?’This ques-
tion has been treated carefully in the community of science communicators (SCs). SCs
have the role of connecting scientists and engineers with the general public in exhibition
areas in science museums, where they construct dialogues with visitors. The dialogue
can be a “delicate ”interaction for two reasons: 1) there is a fundamental difference
in the motivation for the dialogue between SCs and visitors in a science museum, and
2) they need to share the goal of dialogue during an ongoing interaction, because they
have no specific goal in advance, such as a medical consultation or a business meeting.
Therefore, we analyzed the practice of using, ‘Do you know X?’as an example of a
“delicate”interaction, based on a conversation analytic approach. We reveal that SCs
use ‘Do you know X?’together with other embodied actions for the management of
topics in dialogue, such as drawing out the visitors’degree of knowledge or interest in
building a “bidirectional”communication. Our analysis also shows that SCs can shape
the dialogue to fit the visitors’knowledge or the interest that visitors display publicly.
In this sense, it is important for “bidirectional”science communication that not only
SCs but also visitors are sensitive to constructing “dialogue”together.