Garden designers are not allowed to visit the site due to the high level of vigilance imposed by the COVID-19 infestation. This means that not only cannot surveys be carried out for design purposes, but once the garden construction has started, the designers cannot be on site at the construction site to guide and check the work. This paper is a case study of an online methodology that enabled designers to design a garden and provide guidance on site construction. The research methodology was based on the organisation of records of meetings between the designer and the client and videos of the garden construction, analysing the process of constructing the garden and summarising key points that can be used as a reference.As a result, a landscape designer with experience in garden construction have shown that there is sufficient potential and clarity for online design and online guidance for garden construction. Its specific feature is that communication between the designers and the construction workers on the garden site was as visual as possible, making maximum use of video communication via smartphones. No particularly complex technology was used here.
