抄録
Currently, Japan is about to shift to low level stable economic growth, and the situation surrounding management and labor is in the midst of paradigm shift. More specifically, under increasingly fierce international competition, the labor management dispute has shifted from collective dispute to individual one. Consequently, the reform of the dispute handling system becomes urgent necessity. The Ministry of Health, Labour and Welfare has proposed the reform of the system for public discussion. In constructing a new system, it is important to enrich the content not only of the external system, but also of an intra enterprise dispute handling system. It is also important for the two kinds of systems to complement and mutually support each other. As for intra enterprise system, it is especially important to construct a new system with the following features: [1] Promotion of dispute resolution by a person who has both labor's and management's confidence [2] Promotion of informal solution based on the systematic handling [3] Promotion of intra enterprise solution with assistance from the outside of enterprise This paper develops the above mentioned ideas based on an investigation of results of the actual conditions of both inside and outside of the enterprise.
