2022 Volume 6 Article ID: 2022-014
Pharmacist instructors sometimes have difficulty understanding what pharmaceutical trainees say and their behavior during clinical training in hospitals or pharmacies. Why it is difficult for instructors to understand TRAINEEs? The author consider that the problems can be divided into three main categories: related to knowledge and skills, attitudes and behavioral characteristics, and personality and way of thinking. I also notice that communication gaps are not often caused by knowledge and skills. It is strongly related to management skills and considerations for personality or ways of thinking. However, for some reasons it is difficult for instructor pharmacist to study management skills systematically, although much of the scholarship on human management and attitude has been systematized. And they also have not experienced the appropriate tool to understand personality and way of thinking, such as MBTI®, FFM, and Strength Finder, etc. Of course, it is important for pharmacists to maintain their unique specialty but developing other skills are also more important because it will be relevant not only to communicating with trainees but also various stakeholders such as medical staffs and patients.