テクノストレス症候群に関する研究(第2報) : テクノ症的傾向に伴う心理特性

抄録

The present study discussed the relationship between a technostress tendency and psychological characteristics. The interviews with 23 computer operators were conducted to devise a draft questionnaire to investigate a technostress tendency. After analyzed by chi-square test, a questionnaire which consisted of 31 questions was completed. The completed questionnaire was sent out to 273 computer operators (male : 241,female : 82). Each question had 8 answers-Yes, No, and Unknown-. At the same time, MAS test, SDS test, Y-G test were conducted on the subjects. Questions about a technostress tendency were given a point according to the answer-1 point for Yes O.5 point for Unknown, O point for No-. Total points of the questions were used as the score to judge the technostress tendency of the subject. Subjects whose scores were≧mean+ SD were in the high tendency group and subjects whose scores were≦mean-SD were in the low tendency group. With MAS test, subjects were divided into 2 groups-1) the subjects with anxiety, 2) those without anxiety. With SDS test, subjects were divided into 3 groups-1) the subjects with depression, 2) those with slight depression, 3) those without depression. The data from Y-G test were used to observe 3 profile patterns-Y-G 12 profiles, Y-G6 profile groups. Y-G 5 personality types. With the data on Y-G 12 profiles, subjects were divided into 5 classes. With the data on Y-G 6 profile groups, subjects were divided into 3 groups-1) subjects who have a strong profile, 2) those who have a slight profile, 3) those between 1) and 2) . Chi.square test was used to examine if these psychological characteristics were significantly different between the high and low technostress tendency groups. The results showed that subjects who had strong psychological characteristics as follows were contained significantly more in the high technostress tendency group than in the low one. 1) Techno-centered tendency : anxiety (MAS), depression, nervousness, Iack of cooperativeness, thinking introversion, obedience (Y-G 12 profiles), emotional instability, social maladjustment (Y-G 6 profile groups). 2) Techno-anxious tendency : anxiety (MAS), depression (SDS), nervousness, depression, Iack of cooperativeness, aggressiveness, Iack of objectivity, inferiority feeling, rhathymia, cyclic tendency (Y-G 12 profiles), emotional instability, social maladjustment, activity (Y-G 6 profile groups). It was also observed that the high tendency group of techno-centered stress contained significantly more A and B type people and less D type people than the low one and that the high tendency group of techno-anxious stress contained significantly more A, B and E type people and less C, D type people than the low one (Y-G 5 personality types). The author would like to conduct further studies based on this study, especially a case study and a case-control study, and hopes to obtain a standard conclusion.