テクノストレス症候群に関する研究(第3報) : テクノ症的傾向とコンピュータ作業従事者の労働状況・背景要因との関係

抄録

This study discussed how technostress tendency is related to age, length of work wd amount of computer work, in order to understand the actual condition of technostress syndrome on the view of working condition and demographic chracteristics of computer operatpors. The data were collected from questionnaires given to 273 computer operators (male 241,female 32). The questionnaires consisted of 2 parts-1) questions to evaluate technostress tendency, 2) questions to identify age, length of work and amount of computer work. The questionnaire to evaluate technostress tendency, which consisted of 31 questions, had been based on report 1. Age and length of work were obtained in years. Rate of computer work was obtained by the subjects choosing one of following; 1) 10-20%. 2) 30-40%, 3) 50-60%, 4) 7O-80%. 5) 90-100%. Each question about technostress tendency was given a point according to the answer-Yes=1 point. Unknown=0.5 point, No=0 point. The total points were used as the score to evaluate technostress tendency of each subject. Subjects whose scores were≧mean+SD were identified to be in the high tendency group and subjects whose scores were≦mean-SD were identified to be in the low tendency group. Regarding the subjects whose amount of computer work was 10-40% were put in group A and 50-60% were put in group a and 70-100% were put in group C. Wilcoxon 2-sample test wits used to examine if age and length of work were significantly different between high and low tendency groups. Chi-square test Was used to examine the relationship between the amount of computer work and technostress tendency. Wilcoxon mean value of age and length of work were not significantly different between high and low tendency groups. The amount of computer work was not significantly different between high and low tendency groups, either. This observation was seen in both techoo-centered tendency and techno-anxious tendency. The results indicated that technostress tendency had no significant relationship with age, length of work and amount of computer work. It might be suggested that psychological characteristics, which were proven to have a significant relationship with technostress tendency on report 2,had more intimate relationship with technostress tendency.