ポジティブ感情を想起させるカウンセリングシステムの提案

抄録

The purpose of this study is to propose a counseling system by introducing positive affect with the aim of reducing stress and negative mood. By using a chat system, it is possible to reduce the mental and financial burden on the counselor rather than face-to-face counseling. We examined three strategies as a means of introducing positive affect. The first is the scenario image strategy to change the mood of the reader by imagining the situation described in the scenario as if s/he were experiencing it. The second is the positive memory image strategy to tell others about his/her positive memories. The third is the negative memory retelling strategy to restate a negative experience as a positive experience. A Chatbot was adopted as the counseling system. As a result of the experiment, the positive affect value increased and the negative affect value decreased in the scenario image task. In the positive memory image task, the positive affect value increased and the negative affect value did not change. In the retelling of negative memory task, the negative affect value increased. From these results, the introduction of positive affect was successful in the scenario image strategy and the positive memory image strategy.